Customer Care
Shipping & Returns
Last Updated: June 3, 2026
Domestic Shipping (India)
All WINGSTONE collections are dispatched from our central tailoring facilities.
- Standard Shipping: Free for all orders above ₹1,499. For orders below ₹1,499, a flat rate of ₹150 is applied at checkout. Delivery takes 5-7 business days.
- Express Shipping: Available at ₹300, delivering within 2-3 business days in major metropolitan areas.
International Shipping
We ship to select international destinations. Customs duties, local taxes, and import fees are calculated dynamically at checkout and are the responsibility of the purchaser. Delivery times for international orders vary from 7-14 business days depending on destination clearances.
Returns & Exchanges Policy
We offer a **14-day return window** from the date of package delivery. To be eligible for a return or size exchange:
- The item must be in its original, unworn, and unwashed condition with all product tags and editorial packaging fully intact.
- Footwear products must be returned in their original undamaged boxes without scuffing on the soles.
- Limited drop items and archive pieces are marked final sale and are not eligible for returns or exchanges.
To initiate a return or exchange, please log into your account dashboard or contact customer care at **support@wingstone.studio**.